Contact Us
Need assistance? The Dark Market AU customer support team is available to help with questions about orders, products, shipping, returns, and general enquiries.
Frequently Asked Questions
How can I contact Dark Market AU?
You can contact our customer support team by email at igetvapeshop69@gmail.com or through WhatsApp at +61 420127883.
How can I check the status of my order?
If you have already placed an order, contact our support team with your order number and the email address used during checkout. This will help us locate your order and provide the appropriate information.
Can I contact you about a product before ordering?
Yes. If you have questions about a product listed on our website, you can contact our support team before placing an order. We’ll provide the available product information and help with general enquiries.
What information should I include when contacting support?
For an existing order, we recommend including your order number, name, email address, and a brief description of your enquiry. Providing these details can help us respond more efficiently.
How long does customer support take to respond?
We aim to respond to enquiries as promptly as possible. Response times may vary depending on enquiry volume, business hours, and the nature of your request.
Can I contact Dark Market AU through WhatsApp?
Yes. You can contact our support team through WhatsApp at +61 485 975 759 for customer service and general enquiries.
How do I contact Dark Market AU by email?
Send your enquiry to igetvapeshop69@gmail.com. For order-related questions, please include your order number so our team can assist you more efficiently.
Do you have age restrictions?
Yes. Vape and nicotine-related products are intended only for adults who meet the applicable legal purchasing age. Customers are responsible for complying with all applicable laws and age requirements in their location.
Where can I find your policies?
Information about our Terms & Conditions, Privacy Policy, Shipping Policy, Returns Policy, and applicable age requirements should be available through the website footer and relevant policy pages.
Still Have Questions?
We’re here to help. Contact Dark Market AU and our support team will assist with your enquiry.
Address
Australia 🇦🇺
Email Us
igetvapeshop69@gmail.com
WhatsApp Us
+61 420127883